I was put at ease - lovely understanding Doctor and Nurse. The Doctor explained exactly what was happening and the nurse was pleasant.

"I just wanted to pass on my thanks, as I know how stretched the NHS is and people are quick to complain. But I wanted to express my gratitude at the excellent service I received. Not only from my doctors surgery in Edenfield , but from the staff at the Phoenix Centre when I attended an out of hours appointment last Tuesday.

I've moved recently from Stretford and found it very difficult to get an appointment with no real help apart from " go to a walk in centre". Your service should be commended and I wanted to say you've got some great staff working for you and I only know her as Janet. Her quality of service and empathy was a refreshing change!"

My father, whilst on daycare and respite, was treated with dignity and respect. The staff are truly amazing and go out of their way to assist and help with any problems or worries. My father enjoyed his time at The Willows and told me the meals are amazing. Thank you to everyone at The Willows, I truly appreciated being able to leave my precious father with you knowing he was getting the best possible care.

Not a bad comment to make, lovely Nurse that worked well with my daughter.

"I was on holiday in Portugal, fell and fractured my hip. They brought me back to the UK to Wolstenholme. I've been here a week & would like to say what a lovely friendly ward, nothing is too much trouble for the staff & the food is wonderful. If all the NHS was run like this it would be great."

Very friendly, caring, took the time to listen and understand. I could tell the Nurse and Doctor were passionate about their job.