Paediatric Phlebotomy Service user said:
“Today I took my little girl to have bloods at Kingsway clinic. Janette was the lady who made the whole experience one to be shared [...] I can hand on heart praise your paediatric blood service. Yes, my little girl had a massive meltdown as she did last week, but Jeanette was brilliant and able to get some bloods.
I would really like to thank you all again especially Jeanette for making a massive difference today to my little girl, and instilling confidence in myself that there are professionals out there who are very child centred. Thank you. Please feel free to forward this email to Jeanette to remind her what a fabulous job she is doing with our children.”