Meet our friendly and experienced team

We enjoy working together and share a mutual respect for each other’s expertise.

Sue Bradbury

Sue Bradbury

Advice Nurse Practioner

Veronica Dawson

Veronica Dawson

Health Care Assistant

Will Jones

Will Jones

Medical Receptionist

Claire Mason-Poole

Claire Mason-Poole

Practice Manager

Sandra McDonald

Sandra McDonald

Medical Secretary

Fern Claxton

Fern Claxton

Apprentice Medical Receptionist

Together, everyone achieves more

We pride ourselves on being accessible – from the board down we are ‘in this together’. What runs through the whole team is a commitment to care: delivered with empathy and dedication.

If you do not find the contact you are looking for, telephone the main number and we will do our best to put you through.

Contact Us

Chris and Anne Coombs (cousin to Robert)

“Please would you use this small donation, given in memory of Robert Jackson, for a small treat for the staff. Glenis, Robert’s wife, has said how kind and thoughtful the staff were to Robert and also to her. Very many thanks”

The Wood and Tindal families

“Thank you for all the care and kindness you showed to mum. We really appreciate how well mum was cared for and it is a great comfort to us all to know that her well being was always your priority.”

Lois and John

“We just wanted to say a big “thank you” to all the girls and Michael especially those or you who were present on duty last Saturday during Warren’s last hours. You have all been just wonderful and we couldn’t have asked for any better love and care.”

Love from All Joan's family

“To all your amazing staff… Thank you for all you do for Joan and the residents. Keeping them well and safe. Thank you for the videos you post and send on whats app. Joan looks very happy and content at the moment, so that makes us happy. We all miss her so much – it’s so very sad. But well done to you all.”

Maureen Dugdale

“I would like to thank you one and all for taking care of my husband Tony Dugdale, whilst I had a holiday. Thank you all so so much”

From Derek & Elaine

“To all the staff for all the care you give to our Dad (Stan) and brother-in-law (John)”

Janet Weston

“To everyone at Willows Dementia Hub – keep doing what you are doing. Much love”

Love Amanda

“To everyone at the Willows – enjoy seeing your pictures and videos of activities, dancing and singing – brightens everyone’s day.”

Thank you

“Thank you for all your hard work and commitment to looking after the residents of the Willows. Sending you a little treat from the family of Robert Fletcher.”

Love Pam & Clare

“To all the staff Thank you for keeping us safe, well and happy. Love Brian & Brenda. PS Thanks for all you do, you go above and beyond”

Michelle, Henry, George, Alfie & Freddie xxxxx

“To all the staff at the Willows A BIG thank you for looking after my Eddie and keeping him safe. Seeing the pictures of everyone having fun has been a great comfort to me and our boys. Have a drink on us!”

John & Ann

“To all the wonderful staff at The Willows We can’t thank you enough for all the amazing care you give to Dad. We’re so glad that he came to the Willows, he is so happy with your loving care. Lots of love”

Nora Halstead

“A lovely very happy place. A pleasure to visit. Clean, very well run with happy staff and happy guests.”

Judy & Terry

“Always very supportive and caring.  The food is great – always lots of choice and the catering staff always go above and beyond to make us welcome.”