Following an inspection on 29th September 2017 The Village Medical Centre in Littleborough is now rated as Good by the healthcare watchdog the Care Quality Commission (CQC). The practice has been recognised as making significant improvements in providing safe and effective services across all areas.


Last inspected in June 2017 the practice was taken out of special measures but still required improvement in several areas. At the most recent inspection the healthcare watchdog found the practice had made significant improvements and rated the practice Good overall. In the report, publish on 9th October 2017, inspectors rated the service as Good in all five domains - safe, effective, caring, responsive, and well-led.


England’s chief inspector of General Practice said, “This is a focused follow-up inspection of The Village Medical Centre for areas within the key questions safe and effective. We found the practice to be good in providing safe and effective services. Overall the practice is now rated as good.


GP Care Services Ltd acquired the The Village Medical Centre in February 2017 which was rated inadequate at a previous inspection in September 2016. The practice was then inspected on 20 June 2017. The inspection was a comprehensive inspection under the Health and Social Care Act 2008. At that inspection the practice had made significant improvements and was then rated requires improvement overall because within the key questions safe and effective areas were still identified as requiring improvement as the practice was not yet meeting requirements at that time.


• The provider did not have a system in place to record the collection of prescriptions for controlled drugs.

• They did not have a system in place to deal with unmatched blood tests in the clinical system.

• They did not have a formal process to discuss and share complaints and significant events.


The practice provided us with an action plan detailing how they were going to make the required improvements.


This focused follow up inspection on 29 September 2017 was to confirm the required actions had been completed and award a new rating in the domains of safe and effective.The improvements we found mean that the practice is now rated ‘good’ for being safe and effective and is now rated good overall. The practice is also rated as ‘good’ for its services to all population groups. Evidence provided on this inspection included:


• A policy for the collection of controlled drug prescriptions

• A protocol for unmatched laboratory reports • Minutes of clinical and administration meetings

• Agendas of meetings showing standing items for discussion.”


Gail Whitehead, Chief Officer of GP Care Services said: “I am delighted the practice is now rated Good overall, this is a testament to the hard work of the staff and recognises the significant improvements made to the quality of care provided.”


“We are working hard on the next phase of improvements to bring the rest of the clinical areas up to date and refurbishing the reception area; creating a sustainable living space outside the practice and refurbishing the car park for its patients. With continued time and effort invested by GP Care we will develop and strengthen the practice.”


A full report of the inspection has been published on the CQC website.